This training equips you with essential skills to excel as a medical secretary, covering medical terminology, administration, and patient communication through expert-led learning.
Questions? See our FAQ's
What You'll Learn?
Master medical terminology, admin, and patient records.
Certification
Earn a recognised medical admin qualification.
Training Format
Delivered self-paced online for flexible learning.
Pass First Time
Over 97.7% of our learners successfully pass first time.
Earning a CPD-accredited Medical Secretary certification enhances your career and credibility in healthcare administration. Recognised across industries, CPD certification demonstrates your commitment to professional development and high standards.
This certification validates your skills in medical records management, patient communication, and administrative support, making you a valuable asset in any healthcare setting.
Qualified Professionals Certified Globally
Certifications Awarded Annually
of Employers Value CPD Certification
Your course includes free access to the Membership Hub, valued at €195, featuring short courses on medical administration, patient communication, healthcare documentation, and more—designed to support your success as a medical secretary.
We’ve supported thousands of learners in advancing their careers.
I chose to do the course with DCM Learning because it was convenient, very informative and the staff were very helpful.
I am now working in a GP Practice, total career change and absolutely loving it. DCM Learning were very encouraging.
Be assured that DCM Learning and Development Experts will help you through a structured learning environment.
I have now been offered a better job, with better money and location so I couldn't recommend DCM Learning or the course enough.
Ireland’s top professionals choose DCM to advance their careers. Our CPD-accredited Medical Secretary Certificate is the go-to choice for those seeking expert training in medical administration.
Download the Course Brochure
Study at your own pace with 100% online access, allowing you to balance learning with your schedule.
Gain practical medical administration skills you can apply immediately in real-world settings.
Learn from highly experienced industry professionals who provide expert guidance and real-world insights.
Revisit comprehensive course materials anytime to refresh your knowledge and stay up to date.
Our curriculum is built to align with industry standards, providing practical, real-world knowledge. Gain the skills and confidence needed to excel in your chosen field.
Introduction to Healthcare
Understand the healthcare system, key roles, and the responsibilities of medical administrators. Learn about patient confidentiality and professionalism.
Medical Terminology
Learn essential medical terms, abbreviations, and symbols. Improve accuracy in reading and writing patient records for clear communication.
Medical Transcription
Develop accuracy in transcribing medical reports and documents.Develop accuracy in transcribing medical reports and case notes.
Medical Office Duties
Master scheduling, record management, and compliance. Learn how to organise files, handle data securely, and support daily operations.
Communication Skills
Enhance communication with patients and healthcare teams. Develop confidence in handling conversations, emails, and professional interactions.
Customer Service Skills
Deliver excellent patient care with strong service skills. Learn to manage inquiries, handle complaints, and create positive experiences.
Medical Records & Compliance
Understand how to store, manage, and protect patient records. Learn the basics of GDPR, confidentiality, and compliance.
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Yes, this course is fully accredited by CPD (Continuing Professional Development), an internationally recognised certification valued by employers in healthcare and administration.
This certification can help you secure roles in hospitals, GP clinics, private practices, and healthcare administration. Graduates use it to advance in their current roles, change careers, or enhance their skills for better job prospects.
You will earn a CPD-accredited Medical Secretary Certificate, demonstrating your expertise in medical administration and patient communication. 18 CPD points will be awarded upon successful completion.
There are no strict entry requirements. The course is open to anyone interested in medical administration, whether you're new to the field or looking to upskill.
If you have any questions about your eligibility or need further guidance, our course team is here to help. You can contact Martina at martina@dcmlearning.ie or Helen at helen@dcmlearning.ie, and they will be happy to assist you.
No previous experience is required—this course is beginner-friendly and designed to support all learners.
Yes! The skills you gain are valuable in hospitals, GP surgeries, specialist clinics, dental practices, and private healthcare settings.
The course starts at €395, including all material, and certification costs.
What makes our course truly unique is that you’ll receive lifetime access to the online course upon enrollment, giving you the flexibility to revisit the content whenever you need.
We also have exclusive offers available for individuals who become DCM members. For more information about pricing, upcoming dates, or membership benefits, please download our brochure or contact Martina at martina@dcmlearning.ie or Helen at helen@dcmlearning.ie. They’ll be happy to assist you.
Yes, we offer flexible payment plans to make the course accessible for everyone. Contact us for details.
The course typically requires 18 to 25 hours of learning, which includes online modules and self-directed quizzes.
Assessment includes practical exercises and quizzes to test your knowledge and skills.
We offer support and resubmission options to help you succeed. You’ll have the chance to review and improve your work.
We offer dedicated tutor support, regular feedback on your progress, and access to interactive resources. You’ll never feel like you’re on your own.
Definitely. Our course is designed to be hands-on and practical, with plenty of opportunities to apply what you learn through exercises, discussions, and real-world scenarios.
Yes, CPD certification is widely recognised across Ireland, the UK, and beyond.
We’re confident in the quality of our courses, which is why we offer a 30-Day Money-Back Guarantee. If you’re not completely satisfied with your course within the first 30 days, simply let us know, and we’ll issue a full refund—no questions asked.
30-Day Money-Back Guarantee
Enroll with confidence, knowing your investment is risk-free.
Full Online Course Access
Access all materials at your convenience, with lifetime availability.
Certification Included
Your course includes internationally recognised certification, with no hidden costs.
We take pride in delivering top-quality training led by industry experts. With thousands of positive reviews, our courses help professionals enhance their skills and advance their careers with confidence.
Thank you for your interest in our CPD-accredited Medical Secretary Certificate. As part of your application, we’d love to learn more about your background, career goals, and availability. This helps us ensure the course aligns with your aspirations. Once submitted, our team will guide you through the next steps and provide all the information you need to get started.
After submitting your application, our team will contact you to discuss your details and course requirements. We’ll answer any questions you may have and provide a comprehensive overview of the course structure, assessments, and certification benefit.
Part of the DCM Group in Ireland, Serving the UK
Our head office in Drogheda, Ireland, provides premium training and consultancy services to clients across both Ireland and the UK.
Ardmell Centre, Unit 1, Second Floor, Upper Mell, Drogheda, A92 FK2A
Phone (Ireland): 041 9865679
Email: drogheda@dcmlearning.ie
Phone (UK): +44 20 3026 3911
Email: info@dcmlearning.ie
We work with the biggest brands in Ireland & the UK including Symantec, Saleforce and Vodafone, so you can have confidence in our ability to deliver excellent training programmes.
If you refer a friend to Integral Learning,
we'll give you both a €100 voucher to
spend any training course anytime
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If you refer a friend to Integral Learning, we'll give you both a €100 voucher to spend any training course anytime in the future.
If you have any questions about our training,
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